If you are creating a Cpanel account for a domain, let’s say abc.com and after filling
Up all the details, required to create an account, you get the error Unable to add the user
'abccom'
In that case, refer the below steps to rectify the issue:
1) First check /usr/local/cpanel/logs/error_log for the error when trying to create an account.
2) chmod +w passwd,v ( cd /etc)
3) ll /etc/group*
-rw-r--r-- 1 root root 6336 Nov 16 21:40 /etc/group
-rw------- 1 root root 6359 Nov 16 21:39 /etc/group-
4) chattr -i /etc/group
5) mv /etc/gshadow /etc/gsahdow.corrupted.
Up all the details, required to create an account, you get the error Unable to add the user
'abccom'
In that case, refer the below steps to rectify the issue:
1) First check /usr/local/cpanel/logs/error_log for the error when trying to create an account.
2) chmod +w passwd,v ( cd /etc)
3) ll /etc/group*
-rw-r--r-- 1 root root 6336 Nov 16 21:40 /etc/group
-rw------- 1 root root 6359 Nov 16 21:39 /etc/group-
4) chattr -i /etc/group
5) mv /etc/gshadow /etc/gsahdow.corrupted.

4. On the Backup Manager Page, select where you would like to store your backup by selecting the relevant tab. Server Repository - This will back up to the server that Plesk is currently running on.Personal FTP Repository - This option will store the backup to any FTP space you have the credentials for. In this example, we are going to select Server Repository to backup the data




